HIKARI MATS LTD – PRIVACY POLICY
Hikari Mats Ltd, a company registered in England and Wales under company number 16255464, is committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect personal data obtained through our website (www.hikarimats.com) and in the course of delivering our services, including the distribution of martial arts mats and related equipment.
Please read this policy carefully to understand how we handle your personal information. This Privacy Policy applies solely to our website and services. If you access our products or make enquiries through third-party platforms, please refer to their respective privacy notices.
1. The Information We Collect
We may collect and process the following types of personal data:
Identity Data – Your name and similar identifiers.
Contact Data – Address, email address, and phone number.
Financial Data – Payment details processed securely via third-party providers (e.g., PayPal, Stripe).
Transaction Data – Purchases and order history.
Technical and Usage Data – IP address, browser type, operating system, browsing activity, and analytics.
Profile Data – Account details, purchase preferences, and feedback.
Interaction Data – Information shared during promotions, surveys, or customer service communications.
Marketing Data – Your communication and marketing preferences.
Professional Data – For applicants or contractors, job history and qualifications.
We do not actively collect sensitive personal data (e.g., race, religion, health). If we do collect such data, it will be in accordance with legal requirements.
2. How We Collect Personal Data
We collect personal data in the following ways:
Directly – When you interact with our website, make purchases, submit enquiries, or create an account.
Indirectly – Through cookies, analytics tools, and your interaction with our website and digital platforms.
Third Parties – Marketing providers, analytics partners, and payment gateways may share relevant information.
3. How We Use Your Personal Data
We process personal data based on legal grounds such as fulfilling a contract, legitimate interests, or legal compliance. Common purposes include:
| Purpose | Type of Data | Legal Basis |
|---|---|---|
| Provide access to our website | Identity, Contact, Profile | Performance of a contract |
| Fulfil and deliver orders | Identity, Contact, Transaction | Performance of a contract |
| Customer support and communication | Identity, Contact, Profile | Contract performance or legitimate interest |
| Respond to general enquiries | Identity, Contact | Legitimate interest |
| Internal records and invoicing | Identity, Contact, Financial, Transaction | Legal obligation or contract |
| Marketing and promotions | Identity, Contact, Profile, Technical | Legitimate interest or consent |
| Website improvement and analytics | Technical, Profile | Legitimate interest |
| Employment applications | Identity, Contact, Professional | Legitimate interest |
You may withdraw consent at any time where applicable.
4. Sharing Your Data
We may share your data with trusted third parties, including:
Our employees and authorised contractors
Delivery and logistics partners
IT and web hosting providers
Analytics and marketing service providers
Payment processors (e.g., PayPal, Stripe)
Professional advisors (accountants, lawyers)
Government or regulatory authorities if legally required
We do not sell or rent your personal data.
5. International Transfers
If your data is transferred outside of the UK (e.g., for hosting or analytics), we ensure it is protected by suitable safeguards, such as standard contractual clauses or adequacy decisions.
6. Data Retention
We retain your personal data only as long as necessary for the purposes stated, or as required by law (e.g., for tax or legal compliance). Data may be held longer in case of legal disputes or customer service needs.
7. Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of your rights, please contact us at: [email protected]
8. Cookies
Our website uses cookies to enhance user experience and support marketing efforts. You can manage or disable cookies via your browser settings. For more details, please see our Cookie Policy.
9. Security
We implement appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on our website. If the changes are significant, we will notify you via email where possible.
Contact Us
Hikari Mats Ltd
Email: [email protected]
Registered in England and Wales